Corporate Headquarters Job Opportunities – Wheeling, Illinois

Available Positions: | Inside Sales Representative |

INSIDE SALES REPRESENTATIVE

Essential Job Functions:

Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin and sales.
Handles customer request including quotes, orders, follow-up and delivery information.
Solves various customer matters, issues credits, debits and authorizes return goods.
Communicates customer requirements to Operations & Engineering.
Monitors price inventory agreements.
Supports members of the outside sales team.
Works well in a team environment to solve customer issues.
Communicates issues and problems with management in a timely manner.
Maintains superb attention to details.
Maintains detailed documentation to support decision and ensure continuity of service.

Requirements:

3-5 years of advanced level Customer Service experience preferably in a manufacturing environment.
Strong customer focus- able to listen carefully to identify customer requirements and negotiate mutually beneficial solutions.
Knowledge of order entry / enterprise systems, preferably QAD.
Minimum High School Diploma (Associate’s degree preferred)
Strong ability to clearly articulate verbal and written communications.
Demonstrated knowledge of all Microsoft Office programs: Word, Excel, and Outlook.
Must be technically orientated.
Ability to multi-task and meet deadlines is critical.
Bilingual (Spanish) a plus.

Please email your resume with salary history to Tsubaki at careers@ustsubaki.com and reference job title in subject line.

Tsubaki is an EEO Employer of Women/Minorities/Veterans/Individuals with Disabilities

Tsubaki offers competitive salary commensurate with experience and excellent benefits, including health benefits effective on date of hire, 401(k) match and profit sharing.

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