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Corporate Headquarters Job Opportunities – Wheeling, Illinois

Available Positions: | Inside Sales Representative  | 

  

 INSIDE SALES REPRESENTATIVE

Essential Job Functions:

  • Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin and sales.
  • Handles customer request including quotes, orders, follow-up and delivery information.
  • Solves various customer matters, issues credits, debits and authorizes return goods.
  • Communicates customer requirements to Operations & Engineering.
  • Monitors price inventory agreements.
  • Supports members of the outside sales team.
  • Works well in a team environment to solve customer issues.
  • Communicates issues and problems with management in a timely manner.
  • Maintains superb attention to details.
  • Maintains detailed documentation to support decision and ensure continuity of service.

Requirements:

  • 3-5 years of advanced level Customer Service experience preferably in a manufacturing environment.
  • Strong customer focus- able to listen carefully to identify customer requirements and negotiate mutually beneficial solutions.
  • Knowledge of order entry / enterprise systems, preferably QAD.
  • Minimum High School Diploma (Associate’s degree preferred)
  • Strong ability to clearly articulate verbal and written communications.
  • Demonstrated knowledge of all Microsoft Office programs: Word, Excel, and Outlook.
  • Must be technically orientated.
  • Ability to multi-task and meet deadlines is critical.
  • Bilingual (Spanish) a plus.
Please email your resume with salary history to Tsubaki at careers@ustsubaki.com and reference job title in subject line. 

 


Tsubaki is an EEO Employer of Women/Minorities/Veterans/Individuals with Disabilities

Tsubaki offers competitive salary commensurate with experience and excellent benefits, including health benefits effective on date of hire, 401(k) match and profit sharing.


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